Quality Policy Statement

G. W. Dawes & Sons (Heating & Plumbing) Ltd. strive to conduct our business with a total commitment to our Customers and their requirements.  We aim to provide a Quality Plumbing, Mechanical and Electrical Installation based upon Traditional Values and Modern Technology and supported by Exceptional Workmanship and Service.

We will do this by:

  • Knowing who our Customers are and what they want – through open communication.
  • Providing products and services to the highest possible standards to satisfy our Customers’ needs, Expectations of Quality, Safety & Reliability of Service.
  • Making continuous improvement a part of our every day and every job.
  • Reviewing and Renewing this Quality Policy on a regular basis